Empowering Your Vision
Our Guidelines
Understanding our terms is essential. These guidelines reflect our commitment to transparency.
đź“„ Terms and Conditions
Effective Date: [04/05/2025]
These Terms and Conditions (“Terms”) govern the use of services provided by ChaosTech, the trading name of Mikomi LTD,
registered in England and Wales (Company No. 12784226). By engaging with our services, you agree to these Terms.
1. Services
We offer a range of digital services, including but not limited to:
- Website design and development
- E-commerce solutions
- Logo and brand identity creation
- Ongoing website support and maintenance
All services will be confirmed in a written proposal, including scope of work, pricing, and timeline.
2. Payment Terms
- Full upfront payment is required for most projects.
- In some cases, a deposit may apply (typically 50%), with the balance due upon completion.
- Work does not commence until payment (or deposit) is received.
- Accepted payment methods include bank transfer or PayPal.
- Late payments may result in delays or additional charges.
3. Revisions and Scope Changes
- Projects include a defined number of revisions as outlined in your proposal.
- Additional changes or requests outside the original scope may incur extra costs.
4. Client Responsibilities
- Providing all necessary content, images, and feedback in a timely manner
- Ensuring all supplied assets (logos, images, etc.) are owned or licensed for use
- Testing the site or product promptly once delivered
5. Intellectual Property
- Upon full payment, all final deliverables become your property.
- We retain the right to showcase work in our portfolio unless otherwise agreed.
6. Cancellation and Refunds
- If you cancel a project, any deposit paid is non-refundable.
- Refunds are not available for completed work or time already invested.
7. Support and Warranty
- A 14-day warranty is included for fixing any technical bugs found after delivery.
- Ongoing support or maintenance can be provided under a separate agreement.
8. Liability
ChaosTech (Mikomi LTD) is not liable for:
- Loss of income or business caused by service interruptions or delays
- Any damage caused by third-party tools, plugins, or platforms used in the project
9. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved under the jurisdiction of UK courts.
10. Company Details
ChaosTech is a trading name of Mikomi LTD
Company No. 12784226
Registered Office: 21 Birstwith Drive, York, YO26 4SR, United Kingdom
Trademark: CHAOSTECH – That’s How Chaos Works (UK00003897047)
🍪 Cookies Policy
Effective Date: [04/05/2025]
ChaosTech is a trading name of Mikomi LTD (Company No. 12784226), based in the United Kingdom.
This Cookies Policy explains how we use cookies and similar technologies on our website.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us understand how visitors use our site, remember preferences, and improve performance.
2. Types of Cookies We Use
a) Essential Cookies
These cookies are necessary for the website to function properly. They enable features like navigation, access to secure areas, and form submissions.
b) Performance & Analytics Cookies
We use tools like Google Analytics to gather anonymous information about how users interact with our site — such as pages visited, time spent, and click paths — so we can improve functionality and user experience.
c) Functional Cookies
These remember your preferences (like language or cookie consent) so you don’t have to set them every time.
d) Third-Party Cookies
Some third-party services used on our site (e.g. YouTube embeds, Google Maps) may set their own cookies when you interact with them.
3. Managing Cookies
You can control or delete cookies through your browser settings. You can also reject non-essential cookies via the cookie banner shown when you first visit our site.
Please note that disabling certain cookies may affect the functionality of our site.
4. Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in legal requirements or how we use cookies. We recommend checking back periodically.
5. Contact
If you have any questions about our use of cookies or this policy, please contact:
ChaosTech / Mikomi LTD
📧 [office@chaostech.co.uk]
🏢 21 Birstwith Drive, York, YO26 4SR, United Kingdom
đź”’ Privacy Policy
Last Updated: [04/05/2025]
At ChaosTech, a trading name of Mikomi LTD (Company No. 12784226), we are committed to protecting your privacy and handling your personal data responsibly in accordance with the UK GDPR and Data Protection Act 2018.
1. Information We Collect
- Name, email address, and phone number (when you contact us)
- Project details or business information you provide
- Analytics and cookies (see below)
2. How We Use Your Information
- To respond to enquiries or provide quotes
- To deliver and manage your digital project
- To improve our website (analytics, user experience)
- To comply with legal obligations
3. Cookies
We use cookies and similar technologies to track visitor behavior, measure performance (via Google Analytics), and improve site functionality.
You can choose to accept or reject non-essential cookies when you visit our site.
4. Third Parties
We may share your data with trusted third-party tools we use, such as:
Google Analytics, Mailchimp, Stripe/PayPal (for payments), or project management platforms.
5. Your Rights
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- File a complaint with the UK Information Commissioner’s Office (ICO)
6. How We Protect Your Data
Your data is stored securely, and we use encryption, secure backups, and access restrictions to protect it. We never sell your data.
7. Contact
For questions about your privacy, data, or this policy, please contact us at:
📧 [office@chaostech.co.uk]
🏢 ChaosTech / Mikomi LTD, 21 Birstwith Drive, York, YO26 4SR, United Kingdom
Trusted by Leading Brands
Frequently Asked Questions
Here to clarify your queries about our services.
What services do you offer?
We understand that having questions is natural. Here are some common queries about our services and how we work. If you need further assistance or have other questions, feel free to reach out to us—we’re here to help!
How can I contact you?
Our process is designed to be clear and approachable. From the initial consultation to project delivery, we prioritize open communication to ensure your needs are met. Don’t hesitate to ask about any step along the way!
What is your pricing structure?
Our pricing depends on the specifics of your project. We offer tailored packages based on your requirements. Reach out to discuss your ideas, and we’ll assist you in crafting a plan that works within your budget.
How long does a project take?
The timeframe for each project varies based on its complexity. After discussing your requirements, we can provide a more precise estimate. Our goal is to deliver quality work promptly.
Do you offer support after project completion?
Yes, we believe in supporting our clients even after a project is complete. Should you have questions or need assistance as you implement our work, we are just a message away.
Can you create custom logos?
Absolutely, custom logos are one of our specialties. We focus on creating designs that reflect your brand’s identity and message. Let us know your vision, and we’ll bring it to life.
What is your process for web development?
Our web development process is comprehensive, involving planning, design, development, and testing phases. We keep you updated throughout to ensure the final product meets your expectations.
Do you offer maintenance services?
Yes, we provide various maintenance services to keep your website running smoothly. From updates to troubleshooting, we’re here to support you.
How involved will I be in the project?
Your input is invaluable to us. We encourage your involvement during all project stages to ensure the outcome is aligned with your vision.
Will you provide updates during development?
Yes, we provide regular updates during the development process. You’ll always know where we stand and can provide feedback along the way.